Our Process
Needs Assessment
It starts by calling us or sending in a quote request! We try to respond within one business day to establish a good time to reach out to you to discuss your project further. In that phone call, we focus on getting your basic job information to determine if we are a good fit for your project. We will discuss job details, timeline, and schedule an on-site meeting if it makes sense.
At an on-site meeting, we will go over the scope of the project, review as much of the product details as possible, and discuss expectations and budget. We will walk around after our meeting to take measurements, pictures and notes for the estimate and give you a rough timeline on when I will have your estimate back.
Proposal
Based on your needs, we will complete a time-and-materials estimated cost for your project. We will include this in our proposal that we send to you along with the intended scope of work. You will then review our proposal and determine if you would like to go forward with the project or call us if you have any questions. If you would like to move forward, simply sign and return the proposal.
Billable
We will keep track of our time spent on the project and all of the materials purchased. The customer will be charged for what it takes to complete the project.
Projects will have an estimated timeline and the deposit invoice would be for an estimated 50%. The final payment would be for the remainder due after completion of the project.
We will put together a scope of work with a estimated price. The final price will be based off of what the project actually takes. The price given on the estimate is only a guess for budgeting purposes.
This billing model allows us to keep our overhead down which means we can keep our costs down for your project.
Rates
Labor: Our shop labor rate is $75 per hour, which includes drive time, time on-site, planning time, time managing subcontractors and time spent picking up materials.
Materials & subcontractors: We add a 25% markup on both material and subcontractor costs.
Project Kick-Off
Once the proposal is signed we will discuss scheduling of the project. We will then lock you in the schedule for the estimated days of completion. We will send the deposit invoice. As soon as that is paid we will begin planning and ordering materials. We will discuss start and end times, parking and other accommodations such as restrooms.
Project Execution
With our plan in place and materials in hand, we then come out to complete the project. Your will be updated on the progress each day and the gameplan for the next day (for multi-day projects) as we work through the project.
Completion
Once we have completed the scope of work, we do a final walk with you to confirm you are happy with the work. Any issues that come up will be added to a closeout punchlist and completed immediately. At completion, we will send an invoice for final payment.
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Snohohomish County
